Terms & Privacy

AbleCircle — Terms & Privacy

PART 1: TERMS AND CONDITIONS OF SERVICE

Last Updated:
October 2026
Operator:
Social Enterprise Cluster (SEC) sal
Platform Domain:
www.ablecircle.net (operating via Eber infrastructure)

1. ACCEPTANCE OF TERMS

By accessing, registering for, or using the Able Circle platform, website (www.ablecircle.net), the AbleCircle mobile application for Android and iOS, or associated loyalty card programs (collectively, the "Platform"), operated by Social Enterprise Cluster (SEC) sal ("Company," "we," "us," or "our"), you ("User," "Cardholder," or "you") agree to be bound by these Terms and Conditions of Service ("Terms"). If you do not agree to these Terms, you must immediately cease accessing or using the Platform.

2. PLATFORM OVERVIEW & ROLES

  • Intermediary Role: Able Circle is a disability-inclusive digital marketplace and loyalty card program designed to identify, support, and connect disability-inclusive businesses ("Suppliers") with consumers. The Company acts strictly as a digital intermediary.
  • No Direct Sales: The Company does not sell products, process end-user payment transactions, or provide partner services directly. All transactions, payments, and fulfillments occur directly between the User and the participating Supplier.

3. ACCOUNT REGISTRATION, ELIGIBILITY & CARD TYPES

A. Account Registration & User Capacity

  • Accounts may be created by individual persons or corporate entities/organizations ("Organizations").
  • Individual Users must be at least fourteen (14) years of age to register an account independently. Minors between 14 and 18 years of age affirm that they possess parent or legal guardian authorization to access and use the Platform.

B. Blue Loyalty Card (Persons with Disabilities & Families)

  • Eligibility: Reserved exclusively for Persons with Disabilities ("PWDs") and their immediate family members.
  • Verification Requirements: Approval is subject to verification by the Company’s outreach department through:
    1. Submission of a valid Ministry of Social Affairs (MOSA) Disability Card; and/or
    2. Completion of the Company’s internal screening process.
  • Family Members: Applicants registering as family members must provide the verified full name and disability details of the primary PWD. Approval is contingent on cross-referencing and confirming the primary PWD’s active record within the Company system.
  • Benefits: Grants access to participating Supplier discounts and commercial benefits.

C. White Loyalty Card (Allies & Organizations)

  • Eligibility: Open to the general public, individual inclusion advocates, and Organizations supporting disability inclusion.
  • Registration: Open without prerequisite eligibility checks or membership fees.
  • Benefits: White Loyalty Cardholders do not receive Supplier transaction discounts. White Cards allow Users to identify and support inclusive businesses and earn reward points within the Able Circle system for redemption where applicable.

D. Account Integrity & Non-Transferability

  • All accounts and loyalty cards (digital or physical) are strictly personal and non-transferable.
  • Cardholders shall not loan, share, assign, or transfer their card, account credentials, or discount coupons to third parties.
  • Penalties for Misuse: Misuse, falsification of disability status, or unauthorized sharing of Blue Loyalty Card benefits shall result in immediate account termination, revocation of cards, and potential legal action.

4. DISCOUNT REDEMPTION & PLATFORM MECHANICS

A. On-Site (In-Store) Redemption

Blue Loyalty Cardholders must present their active digital Blue Loyalty Card on the Platform to the Supplier’s staff prior to billing. The Supplier shall apply the pre-agreed discount directly to the final invoice.

B. Online Redemption

Blue Loyalty Cardholders must request an authorized single-use promotional coupon code via the Able Circle Platform and enter the coupon code at checkout on the participating Supplier’s website or e-commerce platform.

C. Stacking & Exclusions

Unless expressly stated otherwise by the Supplier in writing, Able Circle Blue Loyalty Card discounts cannot be combined ("stacked") with other promotional offers, clearance sales, seasonal discounts, or external loyalty program benefits.

D. Receipt Submissions

Users may earn reward points by uploading a photo of a purchase receipt from a participating Supplier through the Platform. Submitted receipts are reviewed before points are awarded. The Company may reject receipts that are illegible, duplicated, altered, or not from a participating Supplier, and may reverse points awarded for fraudulent submissions.

5. FEES AND PAYMENTS

  • End-User Payments: Able Circle does not process end-user payments. All financial transactions occur directly between the User and the Supplier at the point of sale (in-person or on the Supplier’s external site).
  • Card Fees: White and Blue Loyalty Cards are currently provided free of subscription or registration fees to Users, subject to the Company’s right to modify membership terms upon prior notice.

6. DISCLAIMERS & LIMITATION OF LIABILITY

A. Supplier Conduct & Services

The Company is not responsible or liable for:

  1. Any Supplier's refusal or failure to honor an advertised discount or promo coupon;
  2. The accuracy, accessibility, or safety of any Supplier’s physical premises, staff, facilities, or online channels;
  3. The quality, safety, legality, delivery, or fitness for purpose of any products or services offered by Suppliers.

B. Technical Availability

The Platform is hosted via third-party infrastructure (Eber). The Company does not guarantee uninterrupted, error-free, or secure access to the Platform and shall not be liable for system downtime, third-party network failure, or service disruptions.

7. INTELLECTUAL PROPERTY

All materials, trademarks, logos, brand names ("Able Circle", "Social Enterprise Cluster"), digital interfaces, software codes, and loyalty marks are the exclusive property of Social Enterprise Cluster (SEC) sal or its licensors. Unauthorized reproduction, modification, or distribution is strictly prohibited.

8. TERMINATION OF SERVICE

The Company reserves the right, in its sole discretion and without prior notice, to suspend, deactivate, or permanently delete any User or Organization account if it suspects fraudulent activity, misrepresentation of eligibility criteria, breach of these Terms, or misuse of loyalty card privileges.

9. GOVERNING LAW AND DISPUTE RESOLUTION

  • These Terms shall be governed by, interpreted, and enforced in accordance with the laws of the Republic of Lebanon.
  • Any claim, dispute, or controversy arising out of or in connection with these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the Competent Courts of Beirut, Lebanon.

10. CONTACT INFORMATION

For legal notices, service inquiries, or customer support, please contact:

  • Operating Entity: Social Enterprise Cluster (SEC) sal
  • Address: Aintoura, Keserwan, Lebanon
  • Email: [email protected]
  • Phone: +961 71 410444

PART 2: PRIVACY POLICY

Last Updated:
October 2026
Operator:
Social Enterprise Cluster (SEC) sal
Data Controller:
Social Enterprise Cluster (SEC) sal
Technical Host / Vendor:
Eber (proabled.eber.co / www.ablecircle.net)

1. INTRODUCTION

Social Enterprise Cluster (SEC) sal ("SEC", "Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of our users ("User", "you"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you register for, access, or use the Able Circle loyalty card platform, website (www.ablecircle.net), and the AbleCircle mobile application for Android and iOS (the "App").

By using the Platform, you consent to the data practices described in this policy.

2. DATA WE COLLECT

We collect personal information necessary to operate the loyalty program, verify PWD eligibility, and manage user accounts.

A. Personal Accounts (Blue & White Cardholders)

  • Identity & Contact Data: First name, last name, email address, personal phone number, date of birth, gender, personal district address, and full personal address.
  • Disability & Eligibility Data (Blue Card Applicants): Disability type, Ministry of Social Affairs (MOSA) card details, and/or outreach screening records.
  • Family Member Account Data: Full name of the primary Person with Disability (PWD) associated with the family account.

B. Organization Accounts

  • Corporate & Contact Data: Organization name, industry, organization phone number, organization email, district address, full address, designated contact person's name, and contact person's position/title.

C. Technical & Usage Data

  • IP address, device ID, device operating system, browsing activity on www.ablecircle.net (proabled.eber.co), and loyalty point earning/redemption logs.

D. Receipts & Purchase Data

  • Receipt Photos: Photos of purchase receipts that you choose to upload to earn reward points, whether taken with your device camera or selected from your photo library.
  • Purchase Details: Information shown on submitted receipts (such as the Supplier, date, and amount) and your resulting points history.

E. Mobile App Data

  • Push Notification Token: When you allow notifications, the App receives a device notification token from Google Firebase Cloud Messaging so we can send you notifications. This token identifies your app installation, not you personally.
  • Camera & Photos: The App accesses your camera or photo library only when you choose to photograph or attach a receipt. We do not access your camera or photos at any other time.
  • The App does not collect your location, contacts, or advertising identifier, and does not contain advertising.

3. LEGAL BASIS & PURPOSES OF PROCESSING

We process your personal data for the following operational and legal purposes:

  • Account Creation & Loyalty Card Issuance: To set up personal/organization accounts and manage White and Blue Loyalty Card allocations.
  • Eligibility Verification: To verify PWD status and family relationships through MOSA card confirmation and internal screening prior to approving Blue Card discounts.
  • Platform Operations: To enable reward point redemption for White Cardholders and facilitate coupon distribution.
  • Receipt Processing: To review uploaded receipts and award the corresponding reward points.
  • Communications: To transmit service updates, transaction notifications, account verifications, and operational messages (including via SMS, email, and App push notifications).
  • Legal Compliance: To enforce our Terms and Conditions and comply with applicable Lebanese laws.

4. DATA HOSTING & THIRD-PARTY SHARING

A. Third-Party Platform Infrastructure (Eber)

The Able Circle Platform operates on software infrastructure provided and hosted by Eber (proabled.eber.co). All account records, profile information, receipt submissions, and loyalty transaction logs are securely hosted and processed on Eber’s cloud servers on behalf of SEC sal.

B. Data Shared with Suppliers

We do NOT sell, rent, or share your contact details, personal address, or sensitive disability verification documents with participating Suppliers. When you redeem a discount in-store or online, the Supplier only receives confirmation that you hold a valid active Blue Card or White Card.

C. Communication & SMS Service Providers

We may transmit your phone number to authorized third-party SMS gateway providers solely for the purpose of sending account verification codes, OTPs, and transaction notifications.

D. Push Notification Provider (Google Firebase)

App push notifications are delivered through Google Firebase Cloud Messaging, a service provided by Google LLC. Google processes your device notification token solely to deliver notifications on our behalf and does not use it for advertising. You can turn notifications off at any time in your device settings.

E. Legal & Regulatory Disclosures

We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations, court orders, or requests from Lebanese governmental authorities.

5. DATA RETENTION AND SECURITY

  • Retention Period: User account profiles, screening records, receipt submissions, and loyalty logs are retained indefinitely while the account remains active to preserve loyalty point histories and continuous discount eligibility.
  • Security Measures: We and our infrastructure provider (Eber) implement administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, misuse, or alteration. All data exchanged between the App or website and our servers is encrypted in transit (HTTPS).

6. USER RIGHTS & ACCOUNT DELETION

Under applicable electronic data rules and SEC policy, users possess rights regarding their personal information:

  • Access & Rectification: You may review and update your profile information directly through your account settings or by contacting us.
  • Notifications: You may stop App push notifications at any time by turning them off in your device settings.

How to Delete Your AbleCircle Account

You can request deletion of your AbleCircle account and personal data at any time, whether you use the website or the AbleCircle mobile app:

  1. Send an email to [email protected] with the subject "AbleCircle account deletion request".
  2. Send it from the email address registered to your account, and include your full name and registered phone number so we can verify your identity.
  3. Once your identity is verified, SEC sal will delete your account within 30 days and confirm by email.

What is deleted: your account profile and contact details, disability and eligibility records, receipt photos and submissions, points balance and history, and device notification tokens. Deleting your account permanently forfeits any unredeemed points.

What may be kept: limited records that we are required to keep by law, or that are needed to prevent fraud or resolve disputes, may be retained for up to 12 months after deletion and are then deleted.

You can also request deletion of specific data (for example, receipt photos) without deleting your whole account, using the same email address.

7. CHILDREN

The Platform is not directed to children under fourteen (14), and we do not knowingly collect personal data from them. If you believe a child under 14 has registered, please contact us and we will delete the account.

8. GOVERNING LAW

This Privacy Policy is governed by and subject to the laws of the Republic of Lebanon, specifically Law No. 81/2018 on Electronic Data and E-Commerce.

9. PRIVACY CONTACT & ENQUIRIES

For any questions, data update requests, or privacy concerns, please contact our Data Protection Officer at:

  • Entity: Social Enterprise Cluster (SEC) sal
  • Email: [email protected]
  • Phone: +961 71 410444
  • Address: Aintoura, Keserwan, Lebanon

 

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